Call us on +44 870 947 0297

Chat to us about digital problem solving, a workshop or to get a sense of direction

Book a free slot

Dawson Andrews

an independent digital product firm

Monday 01 January 1900

What’s The Role?

Your main role will be to lead the operations function of Dawson Andrews. Through the role you will ensure that all projects have been costed and delivered effectively, exceeding customer expectation while remaining within timescales and budget.

An important element of the role will be to support the commercial function of Dawson Andrews, helping to identify, win and retain customers assisting in the achievement of corporate revenue targets.

To execute the role effectively we expect you to be a passionate, ambitious and highly driven individual who is excellent when engaging with and managing the many demands of both internal and external stakeholders. You will operate with speed but exercise diplomacy and understanding to ensure that progress is continually made while retaining an enjoyable and energetic working environment. You will ensure that Dawson Andrews continually keeps the customer at the core and that we continue to exceed expectations.


  • Minimum of 3 years of demonstrable success managing the delivering of technology-based projects using agile methodology
  • A good understanding of scoping projects and a high-level view of tech stacks
  • Substantial experience in managing and leading project teams
  • Delivery projects on time on time and on budget
  • Experience of managing designers and developers
  • Evidence of developing and managing sound client-supplier relationships
  • Broad technology experience, awareness of current technology trends and a sound understanding of contemporary software engineering practices
  • Evidence of taking responsibility for contract and commercial terms on projects
  • Experience of assisting the commercial team in the submission of tenders/RFPs
  • Experience of adhering to robust project governance and technical quality standards
  • Strong ability to make reasoned decisions under pressure taking a balanced view of client demands, the company’s commercial interests and the impact on the team

Nice To Have

  • Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms
  • Evidence of delivering, innovating or leading initiatives to improve management and leadership practices within an organisation

Diversity and inclusion in the workplace

Dawson Andrews is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Examples of previous projects

  • Niice
  • Toys r Us
  • Lagom
  • Manchester United - Tear Down

  • We also created our own chatbot Ripley being used across the UK by the automotive industry. We hope you can help us expand Ripley into new industries and markets

  • You might also like to read our approach to the Agency Pricing Model which will give you a sense of why we have been so successful.

How To Apply

Please email us with a cover letter, CV, and link to your portfolio.

Email about this role



Why the world's biggest football club is missing key digital product opportunities and partying like it's 1999


Agencies of the future will be value drivers, not service providers. Here’s how…

Agencies are stuck in the mud. Consultancies take all of a companies cash… and none of the risk.